800-222-9711

KLAS Users ~ Your Information Portal

Knowledge Base

  • Your resource portal for your KLAS products and services
  • Tutorials
  • Webinars
  • Documents and Recordings
  • Login to access all available info!

Visit Our Knowledge Base

KLAS News

  • All the news on our Events 
  • Stay up to date with our Key Notes
  • Everything you need to know about the KLAS User Group

 

Stay up to date with KLAS News

 

Discussion Forum

  • Ask questions, share tips and tricks, and keep in touch with your other KLAS Users
  • Anyone can read the forums, but only logged-in users can post
  • Subscribe to a specific topic or topics
  • Search for posts by keyword, user, category, & more

Visit Our Discussion Forum

Homepage - group of people - thanks Pexels and Anna Shvets

IRC / IMC

  • 10/3/2023 APH KLAS Users' Meeting

    The title slide of the ppt, reading APH 2023: KLAS IRC/IMC Users' Group Meeting.

    Below is the recording for our October 2023 KLAS Users' Meeting at the APH Annual Conference.

    Slide deck: KLAS IRC Users at APH2023 - pptx

    References:

  • 10/3/2023 APH KLAS Users' Meeting

    The title slide of the ppt, reading APH 2023: KLAS IRC/IMC Users' Group Meeting.

    Below is the recording for our October 2023 KLAS Users' Meeting at the APH Annual Conference.

    Slide deck: KLAS IRC Users at APH2023 - pptx

    References:

  • 11/3/2021 KLAS IRC / IMC Users' Roundtable

    Bring your questions, great ideas & feedback to our next KLAS IRC Users' Roundtable to be held Nov 3 at 1:30 PM ET.

    The recording of the 11/3/2021 KLAS IRC / IMC Users' Roundtable hosted by Jared Leslie, AZ, and Jen Buzolich. CA is now available. This session was a place to share ideas and feedback following the APH conference, ask questions about new features and upcoming development, and an opportunity to connect with Keystone staff and other KLAS IRC users'. We hope you will be able to join us for our next IRC Roundtable after the new year!

     

  • 11/3/2021 KLAS IRC / IMC Users' Roundtable

    Bring your questions, great ideas & feedback to our next KLAS IRC Users' Roundtable to be held Nov 3 at 1:30 PM ET.

    The recording of the 11/3/2021 KLAS IRC / IMC Users' Roundtable hosted by Jared Leslie, AZ, and Jen Buzolich. CA is now available. This session was a place to share ideas and feedback following the APH conference, ask questions about new features and upcoming development, and an opportunity to connect with Keystone staff and other KLAS IRC users'. We hope you will be able to join us for our next IRC Roundtable after the new year!

     

  • 12-14-2021 APH Integration Update Recording

    The recording from the 12-14-2021 APH Integration Update webinar is now available. 

     

  • 12-14-2021 APH Integration Update Recording

    The recording from the 12-14-2021 APH Integration Update webinar is now available. 

     

  • 12/14/2021 APH Integration Update Webinar

    Save the Date for the APH Integration Update Webinar to be presented by Katy & Kyle on 12/12/21 at 3 PM ET!

    On Tuesday, December 14, 2021 at 3 PM Eastern / Noon Pacific Katy and Kyle will be offering a live webinar focused on sharing information and details about the integration between KLAS and APH's ordering system and catalog of products. During this session, we plan to demonstrate KLAS screens, discuss planned workflows, share development updates, take suggestions, and answer questions. We invite any and all Instructional Resource / Instructional Materials Center users to mark your calendar now and join us for this special Keystone webinar!

    If you have any questions or comments you wish to submit in advance, you can send them to:

    In the meantime, we invite you to review the recordings of the APH 2021 KLAS IRC / IMC Users' Meeting from 10/12/2021 and the recent KLAS IRC / IMC Users' Roundtable held on 11/3/2021 during which we discussed the current status of the KLAS / APH Integration Project.

    Full Connection info:

    Join Zoom Meeting: https://us02web.zoom.us/j/87018666883?pwd=WUZhSW5YVTBwRmxlVnRIQlpwZHhjUT09

    Meeting ID: 870 1866 6883
    Passcode: 632597
    One tap mobile
    +19292056099,,87018666883#,,,,*632597# US (New York)
    +13017158592,,87018666883#,,,,*632597# US (Washington DC)

    Dial by your location
            +1 929 205 6099 US (New York)
            +1 301 715 8592 US (Washington DC)
            +1 312 626 6799 US (Chicago)
            +1 669 900 6833 US (San Jose)
            +1 253 215 8782 US (Tacoma)
            +1 346 248 7799 US (Houston)
    Meeting ID: 870 1866 6883
    Passcode: 632597
    Find your local number: https://us02web.zoom.us/u/kda33PJihT

  • 2/15/2024 KLAS IRC Q&A with Marion

    Save the Date image for KLAS IRC Users' Q&A with Marion. 2/15/24.

    This free, online session was held via Zoom on February 15 at 3 PM Eastern / Noon Pacific.

    Recording

    References

  • 2/15/2024 KLAS IRC Q&A with Marion

    Save the Date image for KLAS IRC Users' Q&A with Marion. 2/15/24.

    This free, online session was held via Zoom on February 15 at 3 PM Eastern / Noon Pacific.

    Recording

    References

  • 2/22/2022 KLAS IRC Users Roundtable: APH Census

    KLAS IRC Users' Roundtable! Tuesday, February 22, 2022 at 3:00 PM Eastern Time / Noon Pacific. Bring your APH Census related questions, great ideas, and feedback to share with Keystone Staff and other IRC / IMC Klas users

    For this quarter’s IRC webinar, we had a Roundtable on the APH Census, with discussion on how you go about the census process and how KLAS can better support that work. It was held on Tuesday, February 22nd.

    Roundtable speakers were:

    • Jared Leslie, Director of Media and Development, Foundation for Blind Children in Arizona
    • Sally Shreck, Specialized Media Coordinator, Maryland School for the Blind IRC
    • Allen Huang, Director of Accessible Instructional Materials and Outreach Services, Tennessee Resource Center for the Visually Impaired
    • Kathy Segers, Educational Consultant, Tennessee Resource Center for the Visually Impaired

    The recorded webinar is now available:

  • 2/22/2022 KLAS IRC Users Roundtable: APH Census

    KLAS IRC Users' Roundtable! Tuesday, February 22, 2022 at 3:00 PM Eastern Time / Noon Pacific. Bring your APH Census related questions, great ideas, and feedback to share with Keystone Staff and other IRC / IMC Klas users

    For this quarter’s IRC webinar, we had a Roundtable on the APH Census, with discussion on how you go about the census process and how KLAS can better support that work. It was held on Tuesday, February 22nd.

    Roundtable speakers were:

    • Jared Leslie, Director of Media and Development, Foundation for Blind Children in Arizona
    • Sally Shreck, Specialized Media Coordinator, Maryland School for the Blind IRC
    • Allen Huang, Director of Accessible Instructional Materials and Outreach Services, Tennessee Resource Center for the Visually Impaired
    • Kathy Segers, Educational Consultant, Tennessee Resource Center for the Visually Impaired

    The recorded webinar is now available:

  • 2018 APH KLAS Users' Meeting Recording

    2018 APH KLAS Users' Meeting Recording

    Below is a link to the recorded screen sharing and audio portion of the IRC / IMC KLAS Users' Meeting held on October 4 at the 150th Annual Meeting of the American Printing House for the Blind in Louisville, KY. The total run time is 1:52:09, and it is in MP4 format.

  • 2018 APH KLAS Users' Meeting Recording

    2018 APH KLAS Users' Meeting Recording

    Below is a link to the recorded screen sharing and audio portion of the IRC / IMC KLAS Users' Meeting held on October 4 at the 150th Annual Meeting of the American Printing House for the Blind in Louisville, KY. The total run time is 1:52:09, and it is in MP4 format.

  • 2024 KLAS Mini-Conference IRC Track Recordings

    Screenshot of the title slide from the KLAS New Features for IRC sessions

    Below are the recordings, presentations, and other resources shared in the instructional resource / materials center (IRC / IMC) track of the 2024 KLAS Users' Mini-Conference.

    Note: You must be logged in to view / access content.

  • APH 2021: KLAS IRC / IMC Users' Meeting

    Screen capture of the KLAS IRC / IMC Users' Meeting at APH 2021 meeting recording.

    The recording of our October 12, 2021 KLAS IRC / IMC Users' Group Meeting held as part of the APH 2021 Annual Meeting is now available.

    During this meeting, we shared IRC-specific features and functionality added to KLAS since our August 24, 2021 KLAS New Features webinar, upcoming development, Q&A, and discussion including a status update on the ongoing project to integrate KLAS with APH. At this time, we expect our customers to be able to submit APH orders from KLAS in the fourth quarter of 2021, and we plan to be able to automatically pul APH catalog info into KLAS by the first quarter of 2022. 

  • APH 2021: KLAS IRC / IMC Users' Meeting

    Screen capture of the KLAS IRC / IMC Users' Meeting at APH 2021 meeting recording.

    The recording of our October 12, 2021 KLAS IRC / IMC Users' Group Meeting held as part of the APH 2021 Annual Meeting is now available.

    During this meeting, we shared IRC-specific features and functionality added to KLAS since our August 24, 2021 KLAS New Features webinar, upcoming development, Q&A, and discussion including a status update on the ongoing project to integrate KLAS with APH. At this time, we expect our customers to be able to submit APH orders from KLAS in the fourth quarter of 2021, and we plan to be able to automatically pul APH catalog info into KLAS by the first quarter of 2022. 

  • APH KLAS Users' Meeting Highlights & Updates

    APH KLAS Users' Meeting Highlights & Updates

    Hello, IRCs and IMCs!

    I hope you were able to join us at the KLAS IRC / IMC Users' Meeting at the 150th APH annual meeting, but if not, we’ve got you covered. Read on for a couple highlights, and info on where to find more.

    KLAS IRC / IMC Installs by State

    7.6r2e Highlights

    The latest version of KLAS includes some IRC / IMC-specific updates, especially to WebOrder. Here are a couple examples:

    • Added a "My Account" link in the Main Menu of Web Order to allow a user to view their own record.

    This does away with the need for that confusing “self” relationship. Users are now able to access their own record via the “My Account” link in the Main Menu instead of by searching for themselves. While this is a small change, we think it’s a big improvement!

    • Added a "Change Patron Status" function

    The new screen launches from a button on the Main Details screen and allows a user to request a status change and provide a reason.

    For example, a requestor can change a former student’s status to Moved, with a reason of “moved to another district this summer.” If the new district registers the student, it will be easier to tell that it’s the same child and not just the same name. Plus, even if the new district is out of state, the student will already be correctly updated to remove them from the former district's APH Census count.

    We can hide this button if you prefer the users contact you directly for all status changes. But if you choose to allow it, this is a great way to make updates quick and easy for both you and your requestors.

    For more information about these updates and more, check out the KLAS 7.6r2e Full & Web Functions Release Lists.

    7.7r1 Highlights - to be released Oct 2018

    This upcoming KLAS release has quite a few behind-the-scenes adjustments that should make the staff-side KLAS application a little faster and better all around. For example, it will not require Admin Privileges to install, eliminates the need for Open VPN for remote users, and it supports more “special characters,” such as diacritics.

    More Info

    To learn more about the latest and upcoming updates, and watch demos of some of the new IRC features, make sure you’re logged in to KLASusers.com and check out the 2018 APH KLAS Users' Meeting Recording. (You must be logged into klasusers.com to access the article.)

    Don’t have time to watch the recording? The 2018 APH KLAS Users' Meeting article has the PowerPoint slides available for download!

  • Back to School: How 3 KLAS IRCs Prepare

    Rows of large-print textbooks, instructor books, & activity books sit on wood shelves at the Tennessee Instructional Resource Center.

    Every Instructional Resource and Material Centers throughout the nation is trying to do the same thing, and that is to make sure that every student with a visual impairment has what they need. In the month of August all schools will be returning to session, this means a stress test of all our processes and practices. There is no one size fits all for resource centers, we all meet the need in our own way. But, there is power in discussing how we do what we do. It gives the space for others to be creative with ideas they may have not thought of. At the very least we might not need to re-create the wheel because our neighboring state might have an amazing solution to the problem that we are facing. Below are three narratives of how Oklahoma, Colorado and Arizona prepare for the summer and the start of the school year:

    From Pepper Watson, Oklahoma Instructional Materials Center:

    Around the first week of May, we send out an email asking for the names of all graduating seniors. In June, we also do a query for seniors and compare lists to see who is actually graduating and who will remain for Adult Studies. We then make sure all graduating seniors have returned all items checked out to them. At this point, we either mark them GRADUATED and delete their account from our system (required by our State Dept of Ed) or contact the TVI about items still needing to be returned.

    All textbooks are due back to the AIM Center by June 15th so the first thing we do at the beginning of June is find out what books have not yet been returned and send out notices to those TVIs. (Most of our school districts get out May 15th so we have most materials back by the end of May).

    During June we also conduct inventory on all 5822 shelves in the AIM Center. I have a staff of four and it takes us all of June to get this completed. Upon completion, we run an inventory report and begin to restock our shelves for the next school year. (We do this throughout the year, but we concentrate efforts now when school is out, and we have a bit more time).

    I, personally, do a lot of KLAS maintenance during this time. Everything from lost items to creating new equipment and textbook holdings to updating patron records. If we have a copy of the new APH catalog, I also use this time to update prices in the vendor catalog in KLAS. This saves a bit of time later down the road and also gives me an idea of how much price increase we are dealing with overall. (This year the price increases have been steep, especially on textbooks!)

    I divide my federal fiscal year into quarters on my calendar. I then divide my total FQ funds by 4 and make note on my calendar how much I should have spent by each of these dates. I started doing this about 7 years ago and it’s an easy way of tracking funds, so we aren’t going crazy the last month to spend all of our money. We are very fortunate in that we have moveable shelving and have a lot of storage space. Therefore, we can keep our shelves stocked and have very little wait time to get products out to our students.

    From Jim Olson, Colorado Instructional Materials Center:

    Start early: CIMC has a book order deadline of April 1st every year. For example, the deadline for 2022-2023 book orders was April 1, 2022. We will accept book orders any day of the school year, but do not promise that the TVI will have even one volume of braille if the order is received after the deadline. Of course, we do everything possible to fulfill every book order no matter what time of year it is received. This puts some responsibility on the TVI to coordinate with the classroom teachers to ensure book orders are submitted in a timely manner.

    CIMC staff tracks which students typically receive books from us and will reach out to TVIs if they have not ordered books for their student by the deadline. TVIs are busy people! They have a lot on their plate, caseloads change often, and students move around. Contacting the TVI if they have not placed book orders for a particular student saves the CIMC and the TVI a lot of stress later on.

    Ship book orders to districts before June, if possible, if we are pulling from our inventory or if the vendor is able to fulfill our order early. A lot of our TVIs like this because they know they have the book waiting for their student when school starts in the fall. This also lessens the workload for the CIMC staff in August since we have already shipped. We try to clarify with TVIs when they place the order whether or not we can ship during the summer months. Making a note in the Material Request module of Klas regarding dates we can or cannot ship for a particular order has helped us stay organized. If you make the note when you create a new order (in the shipping instructions box) it will print on the packing slip. Easy for staff to identify if we are shipping or holding the order. We also put the email address of the TVI who is receiving the book in the shipping instructions box. Any time we ship orders we send a quick email to the TVI so they know to be watching for the shipment to arrive.

    Mid-July: Contact braille vendors who still have open orders. Run PO/Requisition listing report in Klas. If possible, we try to let TVIs know the status of their open orders before school starts.

    From Jared Leslie, Arizona Instructional Resource Center:

    We begin the conversation with teacher in our districts when we begin the Federal Quota Census. In January when we are sending notice about the census, we include language about best practices of thinking for the next school year. This could mean preparing for your equipment needs or your textbook needs. After the census is fully completed in March, we begin our conversations that are singularly focused on equipment and textbooks.

    This email notification shares with all teachers what items are checked out including consumable items. Then the teacher indicated what items we expect back at the resource center for inventory and quality checks. If an item or text is going to be utilized next year or over the summer teachers have the option of renewing a checked-out item. After the renewals we begin to start receiving the returns, we get about 2,500 to 3,000 different items that are returned during this time. It takes us about 4-5 weeks to fully process the returns after they are all fully received. At that same time, we are fielding new equipment orders and new textbook orders. Our Quota orders do not get filled/ordered until about halfway through the summer. Our textbooks start ASAP.

    Once returns are completed and all our titles are placed with our transcribers, then preparation for shipping begins. The space that we used for receiving returns transitions to a staging area for outbound shipping. We pre-box up all of the items that have been requested waiting for the week for when teachers return. Once we have a confirmation of the teacher work week in a district, we then ship out the completed orders. This allows for items to have less of a likelihood of being lost or misplaced.

    As students arrive, this prompts another ordering wave, which is considerably smaller than the summer wave. But, because of this fact we need to maintain some capacity for item fulfillment and braille transcribers.

  • COVID-19 and Tennessee Resource Center for the Visually Impaired

    COVID-19 and Tennessee Resource Center for the Visually Impaired

    Our KLAS Users' Group officers contacted some KLAS users to ask them to share how their library / organization is faring and what policy, service, or other changes they may have enacted in response to library closure or limited staffing related to Covid19. We welcome submissions from any KLAS user who wants to share their experience during this time. Please contact Chandra Thornton, President, KLAS Users' Group or Drea Callicutt, Keystone Systems if you're interested in contributing a post.

    Our next guest blog post in response to this request is from Kathy Segers, Director of Accessible Instructional Materials and Outreach Services, Tennessee Resource Center for the Visually Impaired.

    TN RCVI COVID-19 Plan Implementation


    As a result of the COVID-19 Pandemic, Tennessee RCVI and Outreach Services, has developed a detailed action plan to support local school districts to be able to continue to serve students with visual impairments, by providing accessible instructional materials and devices to the district and or the parents. The following is an outline of the activities that have been put in place.

    • A copy of the TN RCVI COVID-19 Guidance was sent to all Directors of Special Education and Teacher’s of the Visually Impaired in March of 2020.
    • A copy of the TN School for the Blind Outreach Department Guidance was sent all Directors of Special Education and Teachers of the Visually Impaired in March of 2020.
    • TSB Outreach teachers are working with each local school district that they serve and are offering support for the students on their caseload which focuses on providing access to the instructional materials that the district is using. This is based on guidance from the TN Department of Education.
    • Local districts were asked to share their home contract information to facilitate communication while everyone is working from home. This was well received.
    • Local districts were asked to order materials needed by their students at home using KLAS. They were asked to submit the parents address where the student materials needed to be shipped before placing the orders so we would have time to enter the data in KLAS. Students names were not used to protect privacy. This has worked very nicely.
    • TN RCVI has shipped on demand APH Materials and equipment that students were previously using in their local school districts to the homes of students for them to use to have access to the materials used by the local school districts. For example, if they used a Perkins Brailler or Matt Connect prior to the Pandemic, we would ship one to the home if the student could not gain access to the one at school. No new devices that the student has not previously used are being sent at the present time.
    • TN RCVI has sent daily information out the parents, TVI’s, and LEA’s about accessible trainings for teachers and students, i.e., free JAWS/Zoomtext for student until June 2020, APH ExCEl Academy Training for Students with VI, Etc.
    • RCVI just launched its May Newsletter, ACCESS VI with instructions for ordering and returning materials.
      New protocols for sanitizing equipment and books that are returned to TN RCVI have been developed are being used following EPA and CDC guidelines
    • All staff at TN RCVI are wearing gloves and masks when in the building and are socially distancing, We are trying to have only one or two staff members in the building at one time for now.

    If you have any questions about our COVID-19 Response, please contact me at

  • Future IRC User Relevant Events

    Future IRC User Relevant Events

    Today's KeyNotes blog post is all about upcoming IRC / IMC KLAS user-relevant events, including:

    • IRC KLAS Administrator Online Training
    • KLAS IRC / IMC Users' Group Session at the virtual APH 2020 Annual Meeting
    • 10/22/2020 KLAS IRC Users' Roundtable

    2021 KLAS Users' Conference

    Read on for more details about each of these...

    IRC KLAS Administrator Online Training 


    In September, we conducted our first online KLAS Administrator's Training session. Next week's blog post will share details and feedback about how it went. Before that, however, I want to share the news that we are planning to offer it again and want our next session to be IRC focused. The thing is... we need your help to figure out when to schedule it so it works best for those attending.

    The training is held over the course of a week, Monday through Thursday, with two sessions each afternoon (to allow participants to join from any time zone), and includes pre-class worksheets that we recommend filling out to prepare for each session and a printed Administrator's Reference manual which will be mailed to you. This training is limited to attendees who have a KLAS Administrator role, including the authority to change records and policies for their KLAS system. If you fit this description and wish to participate, please complete this short survey to help us determine the best time to offer it.

    Administrator training costs $600 per attendee, but the online format means that there is no longer any need for additional travel costs.

    KLAS IRC / IMC Users' Group at APH 2020 Annual Meeting


    We hope all IRC / IMC staff who registered for the virtual APH 2020 Annual Meeting plan to join us for the KLAS IRC / IMC Users' Meeting at 10 AM ET / 7 AM PT on Thursday, October 8. This year's session is limited to one hour because of the compressed conference schedule, so our plan is to:

    • present some highlights of what we've added to KLAS for IRCs, and what's coming next
    • share some news about upcoming IRC focused training
    • have a bit of time for Q&A

    10/22/2020 KLAS IRC Users' Roundtable


    10 22 2020 IRC Users RoundtableAdditionally, knowing the limited time we will have during the APH Conference, the KLAS Program Committee decided our next KLAS IRC Users' Roundtable will be held Thursday, October 22 at 3 PM ET / Noon PT. We're excited to announce that Jared Leslie, AZ IRC, will be moderating the session. We hope it will be an opportunity to continue the discussion on any topics we don't have time to fully address during the APH meeting, provide more time for users to share feedback and tips and tricks, and an additional opportunity to demo new features and functionality.

    • Log-in information will be posted to the KLASUsers e-list and in the "Upcoming Webinars & Roundtables" article approximately one week prior to the roundtable.

    2021 KLAS Users' Conference

    Finally, we want to remind you that we're are in the process of planning an in-person 2021 KLAS Users' Conference (with the knowledge that we need to be willing to adapt and change depending on the state of COVID-19). At this time, the plan is for it to be held at Tennessee School for the Blind in Nashville from June 29-July 1, 2021. This will be our first biennial conference AND the first hosted by an Instructional Resource Center. Accommodations information will be available in the near future.

    We sincerely thank Dr. Kathy Segers, Director of Accessible Instructional Materials and Outreach Services, Tennessee School for the Blind for being willing to host for 2021 KLAS Users' Conference. We look forward to working with you to plan an informative, inspirational, and rewarding experience for all our attendees. The Program and Logistics Committees are already actively meeting with the goal of bringing you a well-planned conference offering opportunities for sharing great ideas and learning new ways to use KLAS to help improve the services your organization provides.

Page 1 of 2

Latest News

2025 KLAS Users' Conference

Issuing MoC: Serial Cleanup

Save the Date! KLAS UC2025

Issuing MoC: User Insights