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KLAS Users' Group

  • 10/3/2023 APH KLAS Users' Meeting

    The title slide of the ppt, reading APH 2023: KLAS IRC/IMC Users' Group Meeting.

    Below is the recording for our October 2023 KLAS Users' Meeting at the APH Annual Conference.

    Slide deck: KLAS IRC Users at APH2023 - pptx


  • 10/4/2022 APH KLAS Users' Meeting

    A screenshot of the recording showing the title page of the slide deck, with thumbnails of James and Katy attending remotely, and Drea and Marion at the conference location.

    Below is the recording for our October 2022 KLAS Users' Meeting at the APH Annual Conference.

    Slide deck: KLAS IRC Users at APH2022 - pptx

  • 2022 KLAS Users' Group Vice President Elections

    Headshots of Sam Lundberg and Crystal Grimes, KLAS Users' Group VP Candidates.

    Per the recent KLAS Users' Group Meeting, please meet your candidates for the open Users' Group Vice President position. A link to vote will soon be sent to each KLAS organization / library's designated representative. 

    KLAS Users' Group Vice President CandidatesPhoto of Crystal Grimes. She is white with brown shoulder-length hair, wearing glasses and a bright pink shirt. She appears to be in a park or similar setting.

    Crystal Grimes, Customer Service Coordinator, Oregon Talking Book and Braille Library

    Biography: Crystal Grimes is the Customer Service Coordinator for the Oregon Talking Book and Braille Library at the State Library of Oregon. She holds a Bachelor of Science in Information Systems from Western Oregon University and a Masters in Library Science from Emporia State University. Crystal has been at the Talking Book Library since 2012 where she started as a Circulation Technician and has had her current position since 2018. Her current position at the library is defined by customer service, reader’s advisory, and setting up new patron accounts. Crystal is currently serving on two Keystone committees, the Programming Committee and the KLAS Development Advisory Committee (KDAC). In her spare time Crystal loves to read (fantasy is a favorite but she will read anything) and play video games.

    Statement of Goals: I’m very excited to work with Keystone and the User group as Vice-President. A goal that I have is to encourage KLAS users to be active in their own learning and experience using KLAS. I want to promote learning and active participation in the KLAS conferences and on the KLASusers web forum. Since I am on the programming committee, I can also bring forward learning ideas from users and help to bring them into creation. I want to be an active listener to the users because this group has a lot of experience and ingenuity, and it deserves to be shared and recognized.

    A photo of Sam Lundberg. He is white with brown hair and a short beard. He is sitting in an office with a calico cat on the back of his chair.Sam Lundberg, Reader Advisor, New Mexico State Library for the Blind and Print Disabled

    Biography: I have been in libraries for nearly a decade now. I cut my teeth on the reference desk in Tippecanoe County Indiana in 2012, before moving to the night shift at Purdue's Library of Engineering and Science. In 2018 I began working at the New Mexico Library for the Blind and Print Disabled as a Reader Advisor and never looked back. I have served on the KLAS Development Advisory Committee since 2019, taking over the KDAC presidency in 2021.

    Statement of Goals: The users group should be proactive in encouraging absolutely everyone to ask questions, experiment with new ideas, and participate in the greater discussion. We've opened up so many new avenues for participation with remote conferences and online conversations and I want to expand upon that progress.

  • 2024 KDAC KLAS User Survey

    Point-of-view photo of someone holding a compass, looking ahead to a beautiful landscape.

  • 2024 KLASUsers' Mini-Conference

    2024 KLASUsers' Mini-Conference header graphic

    2024 KLASUsers' Mini-Conference schedule graphicIn May of 2022, we held the first KLASUsers' Mini-Conference to provide space and time for Keystone Staff and KLAS Users' to connect and learn from one another as well as share / discuss Keystone company updates and KLAS new features, tips & tricks, and new development suggestions. 2024's Mini-Conference will offer all of that and MORE! 

    The 2024 KLASUsers' Mini-Conference will be a free, online event accessible via Zoom held:

    • Tuesday, May 14 - 1:00-5:00 PM Eastern Time / 10:00 AM-2:00 PM Pacific
    • Wednesday, May 15 - 1:00-5:00 PM Eastern Time / 10:00 AM-2:00 PM Pacific

    Add the event to your calendar now, then review the initial schedule, and submit your registration form. Seminar date has passed. 



    This year will again feature sessions with topics of interest for all KLAS Users, as well as more specific Instructional Resource Center (IRC) and Library for the Blind and Print Disabled (LBPD) sessions. New for 2024 will be two sessions featuring updates from staff of the American Printing House for the Blind (APH) and from the National Library Service for the Blind and Print Disabled (NLS). 

    Session Types:

    General sessions will share information and updates relevant to  all KLAS Users, and no conflicting sessions will be scheduled at the same time they are offered. During these sessions, there will limited time for questions and answers.

    Workshop sessions are presented by Keystone staff member or a guest speaker. Attendees are encouraged to ask questions throughout the session. These in-depth presentations share information via different tools such as slides, live examples, and / or user experiences.

    Birds-of-a-Feather (BoaF) sessions give participants the opportunity to exchange ideas in a group discussion setting. All KLAS Users are invited to participate in the BoaF sessions they feel are relevant to them. However, we do indicate for each session whether an IRC or LBPD audience might find it more applicable. Topics range from making the most of KLAS features to exploring broader service-related ideas. These sessions are not formal presentations with slides or software demonstrations. Instead, the format is casual and open. Moderators launch the discussion and keep the conversation on topic; participants are asked to come prepared to share and learn.

    Tuesday, May 14

    This is an initial schedule, and sessions are subject to change. Want to get more involved with the Users' group? Volunteering to moderate a BoaF session is a great way to get started!


     Breakout Room

     Session Type

     Session Title


     1:00-2:15 PM ET  Raleigh  Workshop  KLAS Updates for Library for the Blind and Print Disabled Users  Katy Patrick, Keystone Systems
     1:00-2:15 PM ET  Glenwood  Workshop  Updates from APH Staff  Anthony Phillips, APH
     2:30-3:30 PM ET  Raleigh  General  State of Keystone: Company Updates & Highlights  James Burts & Drea Callicutt,
     Keystone Systems
     3:15-5:00 PM ET  Raleigh  Workshop  Updates from NLS Staff  Jason Yasner, David Perrota, &
     Justine Walp, NLS
     3:15-5:00 PM ET  Glenwood  Workshop  KLAS Updates for Instructional Resource / Materials Center Users  Katy Patrick, Keystone Systems


    Wednesday, May 15 


     Breakout Room

     Session Type

     Session Title

     Speaker / Moderator

     1:00-2:15 PM ET  Raleigh  General  KLAS Users' Group Business Meeting  Traci Timmons, KLAS Users'
     Group President
     2:30-3:30 PM ET  Raleigh  Birds-of-a-Feather (IRC)  Census & Yearly Updates  TBD
     2:30-3:30 PM ET  Glenwood  Birds-of-a-Feather (LBPD)  Reader Advisor  TBD
     2:30-3:30 PM ET  Pinecrest  Birds-of-a-Feather (LBPD)  Reports & Queries  TBD
     3:45-5:00 PM ET   Raleigh   Birds-of-a-Feather (IRC)  IRC Reports & Queries  TBD
     3:45-5:00 PM ET  Glenwood  Birds-of-a-Feather (LBPD)  Circulation  TBD
     3:45-5:00 PM ET  Pinecrest  Birds-of-a-Feather (LBPD)  Outreach  TBD



    Registration is not required, but doing so helps us know approximately how many persons to plan on for each session. You will automatically be emailed a copy of your registration upon submission.

  • 2025 KLAS Users' Conference

    KLAS Users' Conference 2025 graphic in green and gold, with a photo of Indianapolis State Library's historic circulation desk.

    KLAS Users' Conference 2025 graphic in green and gold, with a photo of Indianapolis State Library's historic circulation desk. Text reads KLAS Users' Conference 2025, Indianapolis, IN, March 14-20, 2025. More info: klasusers.com/uc2025 #KLASUC2025In 2025, Keystone will partner with the Indiana State Library, Talking Book and Braille Library Service to bring the KLAS Users' Conference to Indianapolis, Indiana.

    The KLAS User' Group planning committees have already been hard at work, and are excited to share more specifics about our second hybrid conference. Also, they need your help! Whether you plan to attend the conference or not at this point,or aren't sure at all, please complete the KLAS UC2025 Pre-Conference Survey by Friday, May 24.

    We know everyone gets tired of endless surveys, but this is a huge help to your Logistics and Program committees as they start narrowing down what topics need to be discussed, locations and types of sessions to offer, speakers to invite, and so on.

    Now, on to all the details you need to start planning your 2025 KLAS Users' Conference attendance:

    • Dates: March 17-20, 2025
    • Location:Indianapolis, IN
    • Theme: Driving Innovative Inclusion in Libraries - Start Your Engines!
    • Proposed Conference Schedule

    Conference Hotel:The bar in the Lobby of the Embassy Suites Indianapolis Downtown

    Embassy Suites by Hilton Indianapolis Downtown
    110 West Washington Street
    Indianapolis, Indiana 46204

    Rate & Reservations:

    Conference Rate: $129.00 / night + tax (or the prevailing government rate at time of booking + tax)

    Online Reservation Link: https://www.hilton.com/en/attend-my-event/indwwes-91o-381ce6ea-9ca2-42bc-8149-729006e1a780/

    If you prefer to call to make your reservation, dial 317-236-1800 and ask for reservations. Provide the arrival/departure dates of your stay and mention group code 91O. The group name is "KLAS USERS CON".


    • Free WiFi
    • Hot Breakfast Buffet with made-to-order omelets, eggs, and other items
    • Free evening reception
    • Suite style rooms with separate bedroom and sitting room with microwave and mini-fridge in each
    • $44 parking / night (valet only)
    • Indoor pool and hot tub
    • Workout facilities
    • Lobby bar and room service serves light dinner options

    The Indiana Authors Room at the Indiana State Library has wooden book shelves lining the walls filled with books behind glass doors. In the center of the room is a u-shaped table setup with chairs in front of a projection screen.Conference Sessions Location:

    The Embassy Suites is approximately .3 miles from the Indiana State Library where all conference sessions will be held. The walk from the hotel to the library is via relatively flat sidewalks with well-marked crosswalks at each intersection.

    Indiana State Library
    315 W. Ohio St.,
    Indianapolis, IN 46202

    Conference Registration Deadlines & Costs:

    Registration is not yet open. Announcements will be included in the KLAS Users' Weekly Wrap-up and sent to the KLASUsers listservs when it is. Until then, here are the planned registration deadlines and costs.

    Online Attendees:

    • Before December 17, 2024 = $85 with Early-Bird discount
    • After December 18, 2024 = $100 per attendee

    In-Person Attendees:

    • Before December 17, 2024 = $200 with Early-Bird discount
    • December 18, 2024 - February 16, 2025 = $250 per attendee
    • After February 16, 2025 = $300 with late fee
  • New Year! New Program Committee! New Webinar!

    Save the Date for our "Cataloging for Duplication" webinar on Tuesday, January 25 at 2 PM Eastern  / 11 AM Pacific.

    2020 and 2021 were a challenging time for many of us, including our KLAS Users' Group Program Committee. Many members joined the committee with the intention of helping to plan an in-person conference. Then COVID happened, and we all came together to plan and execute a fully online conference instead. This shift meant evaluating and learning new software, preparing presenters for the new format, rethinking the conference schedule, and more! I am more than grateful to those who did this work. Understandably, when it came time to start planning content for this year, all but one committee member was ready for a break and stepped down from the committee.

    In the past few months we've assembled a new team to plan ongoing content for our KLAS Users! Yesterday afternoon they met for the first time. Four new faces who have never served on a KLAS Users' Group Committee before, a new Users' Group Officer who is beginning their first term, and one seasoned Officer / Program Committee member are coming together to help bring you new webinars, online roundtables, and more in the next year!

    2022 Program Committee Members:

    • Jared Leslie, KLAS Users' Group Vice President & Program Committee Chair, Arizona Instructional Resource Center
    • Michael Lang, KLAS Users' Group President & Former Program Committee Chair, Kansas Talking Book Library
    • Lori Brown, Wolfner Talking Book and Braille Library (Missouri)
    • Amanda Trawick, Alabama Regional Library for the Blind and Physically Handicapped
    • Kate Kosior, South Dakota Braille & Talking Book Library
    • Crystal Grimes, Oregon Talking Book and Braille Library
    • Katy Patrick, Keystone Systems
    • Drea Callicutt, Keystone Systems

    1/25/22 Cataloging for Duplication Webinar

    As their first piece of business, your new Program Committee scheduled a Keystone-presented webinar for Tuesday, January 25 at 2 PM Eastern / 11 AM Pacific. During this online training session, Katy Patrick will be discussing "Cataloging for Duplication" including handling withdrawn titles, updating new title records without physical copies coming in, and what eDocs are and where they come from. Mark your calendar now so you can join us Live! Connection information will be shared closer to the webinar.

    What topics / presenters do you want?

    Now, our newly reformed committee wants to ask: What kind of content you want? Is there a particular topic or presenter you'd like to hear about / from? Do you have something you'd like to present about, or are you willing to moderate a Roundtable or Birds of a Feather session? 

    Comment on this post or send an email to any committee member to share your thoughts, requests, and input! 

  • Program Committee Casting Call

    Close-up photo of a hand adding the missing piece to a puzzle. The piece has a bright idea lightbulb on it.

    The KLAS Users’ Group Program Committee is seeking new members and new ideas!

    UC2023 is a wrap—so it’s time to roll over the committee, look ahead to creating new online content, and get back to work. This committee is a great starting point for folks wanting to get more involved in the Users’ Group, whether they’re new to using KLAS or an old hand. With just one meeting a month, this is a low-commitment volunteer opportunity.

    Everyone is welcome, but we will especially welcome people from IRCs (Instructional Resource Centers) or other less-represented organizations.

    Even if you aren’t ready to hop on board as a committee member, we’d still love to hear from you! Is there a KLAS topic you want to learn more about? A past webinar you think needs an encore performance with updated information? Or is there a roundtable or open discussion topic you think everyone could get together and dig into?

    Don’t be shy! Leave a comment, or email , , or . The Users’ Group is for you, and this is a great way to help make sure you’re getting the most and best out of it.

Latest News

2025 KLAS Users' Conference

Issuing MoC: Serial Cleanup

Save the Date! KLAS UC2025

Issuing MoC: User Insights