800-222-9711

Scribe Update

More
8 months 2 weeks ago #1678 by patrick20k
Scribe Update was created by patrick20k
Attn Scribe libraries: A recent update may, in some cases, cause the scanner to stop inputting. This can be fixed by unplugging the scanner and plugging it back in, or switching it to a different USB port.

The update also comes with some new/improved barcodes: 
  • Fix Ports - If your web monitor shows more or fewer ports than are actually present in your Scribe (or if you are otherwise tempted to run a port set-up), use this barcode instead of the old Port Set-up Mode. Fix Ports will automatically reset your Scribe to the last good port configuration. Just unplug all cartridges, scan the Fix Ports barcode, and wait until the lights complete their circuit. Once all the lights have lit up and turned back off, you're good to go!
  • Cartridge Repair Mode - If you have cartridges that are acting up (E cartridges seem particularly prone to this), give Cartridge Repair Mode a try! Put the Scribe in this mode, then plug in a batch of bad cartridges. The Scribe will detect and block off the bad sectors, leaving the rest of the cartridge safe to use. This will reduce the available storage space, so a repaired E cartridge should probably be treated as a D when determining cartridge size. 
  • Reset Service - If your lights aren't coming on, or aren't matching up with the ports and the Web Monitor, or if the Scribe isn't recognizing when cartridges are plugged in to one or more ports, try the Reset Service barcode. Reset Service will restart the light controller and reactivate all ports. Just unplug all cartridges from the Scribe (white lights where the Scribe failed to recognize a cartridge for that order are fine, but wait for any in-process duplications to finish!) and scan the Reset Service barcode. Any lights that were on will be turned off, and the Web Monitor will be cleared. 
All of the above, plus the option to turn off or turn back on the addition of the DTBM Firmware update for all cartridges, are in the Advanced barcode sheet below. I encourage you to print all three of the newest versions of the barcode sheets so you have the latest version of everything.

This browser does not support PDFs. Please download the PDF to view it: Download PDF

This browser does not support PDFs. Please download the PDF to view it: Download PDF

This browser does not support PDFs. Please download the PDF to view it: Download PDF



You can always find the latest barcode sheets on the Duplication Info Page. I've also added the barcode sheets to the Scribe Help page.

Please Log in to join the conversation.

  • Not Allowed: to create new topic.
  • Not Allowed: to reply.
  • Not Allowed: to edit your message.
Time to create page: 0.067 seconds