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Handling "anonymous" returned books

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6 years 7 months ago #473 by patrick20k
Handling "anonymous" returned books was created by patrick20k
This week I'm asking all of you to share your own "tips and tricks" for dealing with book cartridges returned without their mailing cards.

Do you try to figure out which copy was returned right away, or do you have a "wait and see" approach?
Do you look first at overdue copies, or ones reported Lost / Location Unknown?
What screens or tools in KLAS are helpful for this?
What questions do you have for other libraries dealing with problem cartridges?

Please chime in and let us know!

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