General Sessions
Roll Call / Ice Breaker
Presenter – Erin Byrne, Oklahoma Library
KDAC – Teresa
Presenter: tbd
Update on the progress of the KDAC committee over the past year.
"What can klasusers.com do for me?" – Drea
Presenter: Andrea Ewing Callicut, Keystone Systems
Did you know that recorded tutorials, discussion forums, training opportunities, and more are available on klasusers.com! This session will show you how to navigate some of resources available on the website dedicated to you, the users of KLAS! Also, this will be your opportunity to make suggestions about what you want to see here!
PIMMS – the Bells and Whistles – Teresa
Presenter: John Carpenter, Keystone Systems
Learn about NLS' new Patron Information Machine Maintenance System (PIMMS) and how KLAS interfaces with it. (Bonus points if you knew that’s what PIMMS meant).
KLAS Off the Beaten Track - KLAS Mobile – Amy
Presenter: Mitake Burts, Keystone Systems
Discover how you can use KLAS away from a standard workstation: on laptop, tablet and smartphone; inside your library and at remote sites.
Accessible Instructions for the AIM Center – Erin
Presenter: Pepper Watson, AIM Center
Have you ever wondered how instructional resource centers use KLAS to get books and equipment to the visually impaired children who need them? In this program staffers from the Accessible Instructional Materials Center at the Oklahoma library will introduce you to the materials and services they provide.
Just the Ticket! Patron Centric Duplication on Demand – Teresa
Presenter: John Carpenter, Keystone Systems
Learn about features in KLAS that allow libraries to create personalized cartridges for their patrons. Use this mini “nightly” type program to give better service to those hard-to-serve or high demand patrons.
Ignite Talks – Kate (need 2)
Presenters: Teresa Kalber, Colorado Talking Book Library
Fast-paced, fun and engaging speed round idea showcase sessions! Ignite Talk sessions will feature speakers, each giving a brief 10 minute presentation. Speakers will share the highlights of an awesome project, annoying issue solved, great programming idea, stunning tip, radical concept, a new technique discovery, etc. Prepare to be dazzled, amazed and inspired.
Sidings: KLAS Unconference – Drea
Moderators / Discussion Leaders listed next to topic:
The rules are that there are no rules or slides or handouts or pre-planned agendas! Rather, we invite you to join a table dedicated to a topic of your interest where you will find some index cards, pens, colleagues, and possibly a Keystone staff member or two. Wander from table to table to discuss different topics or stay put and go in-depth with one in particular. It's your choice! Planned table topics include:
- What Not to Do (KLAS Derailed) - Elke Bruton, Oregon Talking Book & Braille Library
- Shelving - Amy Ravenholt, Washington Braille and Talking Book Library
- In-house vs Keystone Hosted Servers - James Burts, Keystone Systems
- KLAS Conference Planning - Andrea Ewing Callicutt, Keystone Systems
- Book Clubs - Craig Hayward, North Carolina LBPH
BoaF
KLAS Administrations
Moderator: James Gleason, President, KLAS Users' Group
Reader Advisors – Shari
Moderator: Dianne Keadle, South Carolina LBPH
This session is an opportunity to interact with other staff that provides readers' advisory service. Participants are invited to share practical tips as well as learn from others' experiences and insights – from providing BARD app assistance, to navigating new genres and managing digital magazine services.
Equipment – Kate
Moderator: Kate Stiles, Illinois Machine Sublending Agency
How do you track your machines in KLAS? Don't have tunnel vision when it comes to using KLAS to manage your machines. Let's discuss all of the bells and whistles that KLAS offers us and learn from each other!
Outreach– Sally
Moderator: Amy Ravenholt, Washington Talking Book and Braille Library
Andrea Ewing Callicutt, Keystone Systems
Outreach may seem nebulous even to those doing it, but it is more than just stats of new patron sign-ups directly related to an event. Outstanding Outreach means building a network around the library through various tools including: partnerships with other libraries and organizations, speaking opportunities, social media, community awareness, and more. Bring your examples / ideas / questions about outreach efforts which will produce both immediate and / or future results. We also welcome examples of "lessons learned".
Circulation – Amy
Moderators: Ron Heaton, Perkins Library
Ron Bryant, Arizona Talking Book Library
If you use the Circulation module, this session is for you! Come with your questions and your best practices for everything from turnaround to mailing cards to DB recall.
Workshops
Tell me something I don’t know (about KLAS) – Mitake
Presenter: Mitake Burts, Keystone Systems
Keystone staff will present information about lesser used features of KLAS. Class participants will be asked to rate the presentations based on Utility, Novelty, and Fun.
New Features in KLAS
Presenter: Nancy Underwood, Keystone Systems
In depth discussion and demonstration of features released in KLAS this year.
Reader Advisor Challenges – Erin
Presenter: Kathryn Patrick, Illinois Talking Book Outreach Center
Nancy Underwood, Keystone Systems
Every patron has different needs; some are easily addressed, others seem impossible. In this workshop we will tackle some difficult situations and show you how KLAS can vanquish (most of) your problems.
Staying on Track with BARD Statistics – Teresa
Presenter: Nancy Underwood, Keystone Systems
Don’t get derailed during your monthly BARD load. Attend this workshop to see hands-on demonstrations of completing the load and fixing those pesky errors that prevent your statistics from loading correctly.
Administrator Training Review *
Nancy Underwood, Keystone Systems
In the hectic everyday world, it is very possible to forget what you learned in the 2-day KLAS Administrators Training class. This session will remind administrators of useful options and controls in KLAS that govern how the system behaves. Attendees will be asked to submit questions or topics they'd like to review prior to the start of the conference.
*Limited to individuals who are a KLAS Administraton
Hands-on Training
Processing Applications / Dealing with Walk-ins – Shari
Presenter: Sammie Willis, Oklahoma LBPH
John Carpenter, Keystone Systems
Nancy Underwood, Keystone Systems
Dataentriologists unite! Helpful pointers for entering new patrons in KLAS as well as suggestions for the best/most productive ways to serve walk-in patrons.
KLAS 102 – Shari
Presenter: John Carpenter, Keystone Systems (2 sessions)
Go where no KLAS user has gone before. What is beyond the KLAS101 basics? Explore the fringes of the KLAS universe.
Autopilot: Using Batch Manager Run Your Reports– Amy
Presenter: Mitake Burts, Keystone Systems
John Carpenter, Keystone Systems
Have you ever slowed KLAS to a crawl by running a big report? Or forgot to run your NLS stats or your Holding Summary at the end of the year? When you use Batch Manager to schedule reports ahead of time, or to run them in the background, you can keep your RAs AND administrators happy. Come find out how.
Reader's Advisory Scavenger Hunt – Erin
Presenter: Mitake Burts, Keystone Systems
John Carpenter, Keystone Systems
Are you ready to test your mettle against the quickest, sharpest readers advisors in the land? You bet you are! Throw your hat into the ring for this search skills showdown.
Seminars
Getting back on track: Processing Overdue & Mismatched Books – Amy
Panel Discussion: Amy Ravenholt, Washington Talking Book and Braille Book Library
Sharon Russwinkle, Illinois State Library
When book cartridges come back in the wrong box, learn how you can use KLAS to catch the missing parts, and get complete books out in circulation again. Plus, discuss options for overdue notices to retrieve sidetracked books.
Getting more folks on board: partnering with other agencies – Teresa
Presenter: Pat Herndon, Georgia Library
The NLS program in Georgia has been in the midst of change. To meet current customer needs GLASS has worked to build and strengthen relations with public libraries and other agencies. We have tried to think outside the box to make access to services easier for all Georgians. General content will include: Outreach grants to public libraries; GLASS/PINES partnership; and Georgia Accessibility Conference.
WebOPAC Customizations – Erin
Presenter: Mitake Burts, Keystone Systems (2 sessions)
Have you set up your new Web OPAC yet? Well, it's time to get on that. Come with us as we walk you through the OPAC questionnaire, answering your questions and helping you to get the perfect catalog for your library.
End of the Line: Xess & Purging – Shari
Presenter: Nancy Underwood, Keystone Systems
Craig Hayward, North Carolina LBPH
Hit the road Jack and don't you come back no more! How do you handle the end of the RC's? KLAS staff will teach you the best ways to clean up your database.
Getting your staff All Aboard! and Ready to Roll! – Kate & Drea
Panel Discussion: Ashley Barrineau, Virginia Beach Public Library
Elke Bruton, Oregon Talking Book & Braille Library
Toni Harrell, Kansas Regional Library??
What resources and programs are there to train and motivate your staff? We will explore opportunities offered by Keystone, NLS, ALA, and other sources. Be prepared to share your successes as well as times when your efforts might have been derailed. This seminar provides an opportunity to learn from others and take the fast-track to success in training and motivating staff.
