Have you noticed something new over on the Knowledge Base?
With the KLASusers redesign, we hoped to help you find resources without needing to navigate a bunch of menus or know how the specific content you were looking for was formatted. To do so, we condensed the site into just two areas (the Knowledge Base and KLAS News) with the expectation that users could find specific content using the search box or clicking through Tags.
This works well for some, but not for others. It didn’t help that articles were not displayed newest-to-oldest, but by subcategory.
Well, we've added something we think is going to be a big help!
There's now sidebar on the left side the Knowledge Base, and it’s also coming soon to the KLAS News section. This isn’t a menu—you don’t need to figure out the one right path to get to the article you want. Instead, it’s a listing of Tags, and an article can have as many Tags as it needs to describe the content.
We hope these Tag lists will help you browse the site more easily, whether you’re after something specific or just seeing what’s available.
If you know exactly what you’re looking for or looking for something that isn’t in the tag list, you can still use the Search box to navigate the site as well. There are a couple tags with little (or any) content just yet—consider it a peek at my to-do list. I plan to fill in the Knowledge Base even more over time, so stay tuned. In the meantime, if there’s a tag you think we should add, please let us know!
